Privacy Policy

Why we have a privacy statement
Mother's Toolkit understands the importance of protecting your privacy. We have included this page to explain how the personal information you might disclose to us while visiting this website is collected and held.

Legal commitment
Mother's Toolkit abides by the National Privacy Principles for the protection of your personal information as provided for in the Privacy Amendment Private Sector Act 2001 and the Privacy Act (Cth) 1988.

What personal information we collect and why
We collect your IP address to help diagnose problems with our website and for statistics purposes. And if you contact us through our e-newsletter form then we also collect your name and email address so we can send you our e-information. Unless specified, your name and email address and other details will not be added to a mailing list. Our site uses cookies, small files stored on your computer that contain information, to assist with operation of our website. These may contain some of the information that we collect, as listed above. Unless required by law, Mother's Toolkit will not sell or pass on any personal information to a third party without your prior consent. The information we receive about you will be treated as strictly confidential.

Is your personal information safe?
We take all reasonable steps to protect your personal information from misuse or loss and from unauthorised modifications, access or disclosure. Once your personal information is no longer needed by us, we take reasonable for the security or confidentiality of any information sent to us via email or through unecrypted web pages.

How to contact us if you wish to discuss this policy
If you wish to discuss any aspect of this policy please contact Mother's Toolkit by email or by telephone: (Australia) 0418 739 227.

Failure to provide information
If the personal information you provide to us is incomplete or inaccurate, we may be unable to provide you, or someone else you know, with the services you, or they, are seeking.

Internet users
If you access our website, we may collect additional personal information about you in the form of your IP address and domain name.

Our website uses cookies. The main purpose of cookies is to identify users and to prepare customised web pages for them. Cookies do not identify you personally, but they may link back to a database record about you. We use cookies to monitor usage of our website and to create a personal record of when you visit our website and what pages you view so that we may serve you more effectively.

Our website may contain links to other websites. We are not responsible for the privacy practices of linked websites and linked websites are not subject to our privacy policies and procedures.

Use and disclosure
Generally, we only use or disclose personal information about you for the purposes for which it was collected (as set out above). We may disclose personal information about you to:

  • service providers, who assist us in operating our business, and these service providers may not be required to comply with our privacy policy; and
  • our related entities and other organisations with whom we have affiliations so that those organisations may provide you with information about services and various promotions.

Security
We store your personal information in different ways, including in paper and in electronic form. The security of your personal information is important to us. We take all reasonable measures to ensure that your personal information is stored safely to protect it from misuse, loss, unauthorised access, modification or disclosure, including electronic and physical security measures.

Access
You may access the personal information we hold about you, upon making a written request.

We may decline a request for access to personal information if it is necessary to do so.

If, upon receiving access to your personal information or at any other time, you believe the personal information we hold about you is inaccurate, incomplete or out of date, please notify us immediately. We will take reasonable steps to correct the information so that it is accurate, complete and up to date.

Feedback
If you have any queries or concerns about our privacy policy or the way we handle your personal information, please contact our privacy officer at:

Street address: 3 Aerie Court QLD 4160
Email address: info@motherstoolkit.com.au
Telephone: +61 7 3808 7661 
Facsimile: +61 7 3822 6445

Disclaimer
Mother's Toolkit does what it can to ensure that the information on this website is accurate and current.  The information has been designed to provide helpful advice and suggestions from the perspective of a mother.  However, it in no way substitutes for psychological, financial, legal, or any other professional advice.  Sections may be amended without notice.

Mother's Toolkit, its agents and employees will not be liable for any loss or damage arising directly or indirectly from the possession, publication or use of or reliance on information obtained from this web page.  It is provided in good faith without express or implied warranty.

External websites
The Mother's Toolkit website contains links to other sites not directly associated with Mother's Toolkit.  Mother's Toolkit, its agents and employees will not be liable for any loss or damage arising directly or indirectly from the possession, publication or use of or reliance on information, products or services obtained from these external websites and/or businesses.

More information
For more information about privacy in general, you can visit the federal privacy commissioner's website at www.privacy.gov.au.